Yes, it is. We are working with leading financial institutions to present you a high secure payment process. We are using SSL encryption to send your information to our server.
See our Privacy Policy for more detail.
It is for our customer’s convenient, you can book either in CAD or USD currency. It is important for you to know that what currency you want to pay for. On our home page, you must choose the currency either CAD or USD before proceeding with your on-line booking.
Are these discounted rates only for online booking?
Either you book online, by email, by fax or with our experienced reservation agent over the phone you will get the same discounted rates listed on our website.
You can send us email inquiries to book your hotel room by using our email inquires form .
Do I have to book online? I am not comfortable booking online.
If you are not comfortable booking online, you have other options to book your hotel room. If you prefer speaking to a reservation agent, call us at our Toll free number. Our experienced staff will be happy to assist you with your hotel booking.
If you want to contact our knowledgeable and friendly staff, feel free to call or fax:
If I cancel or change my hotel booking, will I get a full refund or is there a fee I have to pay?
You will get a full refund unless you are within the cancellation policy.
You can view the property information page to find the cancellation policy for a specific property. These policies will vary from hotel to hotel, so you must read cancellation policy of each hotel carefully before booking your room. In general, the standard rules are that you must cancel your hotel booking 72 hours prior to your arrival date; however these are general guidelines and the specific policy of each hotel may vary. If you cancel before deadline, you will not be charged a penalty fee.
When you complete your secure hotel room booking, you will also get the cancellation policy on your reservation sheet.
Do I need to set up my account or I have to become your member in order to book online hotel room?
On eNetHotels.com, there are no restrictions for you to become our member. You can book your room as a guest user. But if you want to get the benefit of our rewards program and want to discuss your experience on our travel forum, then you need to sign in.
