If you need to cancel or change your reservation, please email us with detail information of your cancel/change or call our customer service number for assistance. There is different cancel/change policy of each hotel. You can not cancel/change your reservation directly with the hotel. You must contact eNetHotels.com for any changes or cancellation. Please read the cancel/change policy of the specific hotel before continue booking your reservation online.
If you are no-show at hotel, then your full reservation will be cancelled and No-Show is subject to penalty of 1 room night plus tax for every room booked.
Refund Policy
We won’t have any change or cancel fee. You must cancel/change your reservation within the policy of your booked hotel in order to get full refund.
We will process all full or partial refunds within 14 days of your cancellation or changes made. We will email you cancel/change confirmation. Please refer to your confirmation if you have any questions.
eNetHotels offers no-worry booking at discounted rates. We match your best deals. eNetHotels can match the rates from other websites.
eNetHotels is known for
Excellent service
Best deals
Best price
If you prefer speaking to a reservation agent, call us at Toll free number. Our experience staff will be happy to asset you for your hotel booking.
If you want to contact our knowledgeable and friendly staff, feel free to call or fax:
1-877-A1-HOTEL (1-877-214-6835)
604-58-HOTEL (604-584-6835)
604-584-6830 (604-584-6830)
Prepaid reservation:
Our best rate reservations are prepaid because we guarantee your room for late arrival, so prepayment guarantees your booking.
We will not charge an extra cancellation or change fee.
If you need to cancel or change your reservation, you are free to cancel or make changes,
unless you are within the hotel’s cancellation or change policy. Every hotel has their own cancel or change policy.
Most other companies are charge you a cancellation or change fee.
eNetHotels is different from competitors in the following strategies:
Flexible change and cancellation policy. You will get your money back. You are not paying any cancellation or change fee with us. See our policy.
Excellent customer service. You will get the best deal either by booking online or talking to our friendly staff to book your hotel room.
User friendly and easy to use online booking system. If you have any questions or suggestions for our website, please email us or call us.
If you book through eNetHotels.com, you do not have to become our member. You can book your room as a guest user. But if you want to get the benefit of our rewards program and want to discuss your experience on our travel forum, then you need to sign in.
We will responsed to your e-mail ASAP.
For payment we are using safe and secure payment methods.
eNetHotels specializes in hotel booking. We offer
discounted room prices on a secure online booking website with excellent
customer service. Call eNetHotels to let us take care of your
trip.
eNetHotels will not charge cancellation or change fee. Customer can get their
money back.
If you book through eNetHotels Inc., you do not have to become our member.
We match your best deals and addition, if you book second time then you will
get 5% discount on your second reservation. We guarantee that you will get best deals and
at the same time save money.
